Exam Preparation
CMHRChange Management for HR – Certification Program
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Course Overview
Guide people through change to accelerate business success
To remain competitive, organizations need to change. And people need to change with them. That means HR is a critical component to any successful change effort.
Coping with Change
Organizations that do not embrace change risk losing relevance, market share, and long-term viability. Yet, perpetually modifying strategies, processes, and/or policies comes at a cost — change fatigue. Constant disruptions in the status quo can contribute to decreased engagement and productivity, and uncertainty. Most organizations turn to HR to help support and manage change, no matter the size or complexity involved. They know people are the key to success, and change is hard for most. In fact, more than 80% of professionals agree their organizations are in a constant state of change, but only 29% say major change initiatives are well-received.
The Role of HR in Change Management
As an HR professional, you must guide individuals and teams through change in a way that supports the strategic partnership between HR and the business and engages and inspires key stakeholders. HCI’s newest two-day certification program is designed to build the skills necessary to align change initiatives with business strategy, communicate effectively, address resistance, and encourage sustainability.
To remain competitive, organizations need to change. And people need to change with them. That means HR is a critical component to any successful change effort.
Coping with Change
Organizations that do not embrace change risk losing relevance, market share, and long-term viability. Yet, perpetually modifying strategies, processes, and/or policies comes at a cost — change fatigue. Constant disruptions in the status quo can contribute to decreased engagement and productivity, and uncertainty. Most organizations turn to HR to help support and manage change, no matter the size or complexity involved. They know people are the key to success, and change is hard for most. In fact, more than 80% of professionals agree their organizations are in a constant state of change, but only 29% say major change initiatives are well-received.
The Role of HR in Change Management
As an HR professional, you must guide individuals and teams through change in a way that supports the strategic partnership between HR and the business and engages and inspires key stakeholders. HCI’s newest two-day certification program is designed to build the skills necessary to align change initiatives with business strategy, communicate effectively, address resistance, and encourage sustainability.
Key Takeaways
1
Explain HR’s role in change management
2
Describe how the partnership between business and HR can lead to success
3
Distinguish among the three different roles that HR can play and when each is necessary
4
Consider how to use these roles in your own organization
5
Develop an action plan for the next change initiative
Human Capital Institute
Human Capital Institute provides solutions that advance the practice of human capital and strategic talent management. We are a global clearinghouse and catalyst for new ideas and next practices, and a resource for the most progressive organizations and executives in the world, with over 20,000 participants trained through our education programs. HCI courses use the most current insights, perspectives, and original research to create a highly adaptive, interactive, and collaborative learning experience that incorporates: » Intense focus on building strategic perspective and enabling better decision-making. » Guided action planning to ensure on-the-job utilization and produce measurable results. » A blended, learner-centered approach to maximize engagement and outcomes. » An extensive library of learning resources and comprehensive toolkits for deeper learning and application.
Course Outline
Day 1
Introduction
- The role of change in organizations; stats around change, change success, etc. Change management: What it is, why it’s important
- Guiding change through people, not pushing people through change
- Partnership between HR and the business
- Overview of HR’s change management roles
The Architect - Partnering
with the Business
- Obtaining buy-in and sponsorship
- Identifying and involving stakeholders
- Establishing decision-making authority
The Architect - Designing
Change Initiatives
- Overview of Architect role
- Overview of design thinking and humancentered design (HCD)
- Using HCD for a change initiative
- Using nudges in change design
- Using an iterative approach (design thinking)
The Architect - Setting Up
Change Initiatives for Success
- Assessing change readiness
- Identifying training needs
- Creating a training plan
- Sustainability (planning for it, assessing it)
Day 2
The Coach - Understanding and
Addressing Reactions to Change
- Importance of keeping employees engaged
- Encouraging resilience
- Developing a growth mindset
- Reinforcement (rewards, recognition)
- Creating a network of coaches (managers, super users, champions)
The Broadcaster - Building a
Strategic Communication Plan
- Overview of Coach role
- Different ways people react to change
- Understanding resistance
- Addressing resistance
- Identifying and addressing barriers
The Broadcaster - Communicating
the Right Information
- Importance of being strategic and planful
- Audience considerations
- Timing of messages
- Communication channels/methods
- Choosing the right senders
- Emotional resonance
- Avoiding common mistakes
Conclusion
- Wrap-up/summary
- Action planning
- Certification Test
Who Should Attend?
This highly practical and interactive course has been specifically designed for
The CMHR curriculum is designed for functional leaders, people leaders, and individual contributors seeking to advance their careers by elevating personal proficiencies, establishing HR as a partner to the business, and designing change initiatives that support engagement and organizational growth.
This certification program is particularly suited for HR professionals at organizations currently undergoing or preparing for significant change:
- Mergers or acquisitions Team or function reorganization
- Leadership changes New technology platform or program implementation
- Department restructuring
Sample titles include:
- Senior HR Business Partner HR Director
- Transformation Director HR Business Partner
- Talent Development Director Organizational Change Director
- HR Generalist L&D Director
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or register@leoron.com.
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
Reviews
- Review:Excellent course and material, with excellent delivery. - HR Operations and Manpower Planning ManagerFardin MalahiENOC
